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Privacy Policy

We value your privacy and ensure your personal information is protected, never shared, and used only for service improvement

Privacy Policy

Effective Date: [30 September 2025]

United Limo of LI (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our services, website, and communication channels. By using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you use our services:

  • Personal Information: Name, phone number, email address, billing information, and physical address.

  • Travel Details: Pickup and drop-off locations, travel dates, times, and preferences.

  • Payment Information: Credit card details and billing addresses processed securely through third-party payment systems.

  • Technical Information: IP addresses, browser types, operating systems, and device identifiers when you visit our website.

  • Communications: Records of inquiries, bookings, customer service interactions, and email correspondence.

2. How We Use Your Information

Your information is used to:

  1. Provide and manage transportation services.

  2. Process bookings, payments, and confirmations.

  3. Communicate with you about reservations, updates, or service changes.

  4. Respond to customer inquiries and support requests.

  5. Improve our website, fleet management, and customer experience.

  6. Send promotional offers, updates, and news (if you opt-in).

  7. Ensure compliance with legal and regulatory requirements.

3. Sharing of Information

We do not sell, rent, or trade your personal information. However, we may share information with trusted third parties, including:

  • Service Providers: For payment processing, IT support, or customer communication.

  • Legal Compliance: When required by law, court order, or government request.

  • Business Transfers: In case of a merger, acquisition, or sale of company assets.

All third parties are required to handle your data securely and use it only for agreed purposes.

4. Data Security

We implement industry-standard safeguards to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include encryption, secure payment gateways, and restricted access controls. While we strive to protect your data, no online transmission or storage system is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain personal information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Once data is no longer needed, it is securely deleted or anonymized.

6. Your Rights

As a user, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.

  • Correction: Request corrections to inaccurate or incomplete information.

  • Deletion: Request deletion of your personal data, subject to legal and contractual obligations.

  • Opt-Out: Opt-out of receiving promotional emails or marketing communications at any time.

  • Restriction: Request limitations on how your data is processed in certain circumstances.

To exercise your rights, please contact us using the details provided below.

7. Cookies and Tracking

Our website may use cookies, tracking technologies, and analytics tools to improve performance, monitor usage, and enhance user experience. You can choose to disable cookies through your browser settings, though some website features may not function properly.

8. Children’s Privacy

Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from minors. If we discover that information from a child has been collected, we will promptly delete it.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review the privacy policies of any third-party sites you visit.

10. International Users

If you are accessing our services from outside the United States, please note that your information may be transferred and processed in the U.S. By using our services, you consent to this transfer in compliance with applicable laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Updates will be posted on our website with the revised effective date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us:

United Limo of LI
29 Compass Ln
Levittown, NY 11756
Phone: +1 917-810-0145
Email: support@unitedlimoofli.com

By using our services, you acknowledge that you have read, understood, and agree to this Privacy Policy.

© 2025 United limo of Long Island . All Rights Reserved. 

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